General

WES’THETIQUE considers the protection of your privacy extremely important. We want to inform you as much as possible, respect you and give you control over what happens with your personal data. Below you will find information about what data we collect, why we do this, how long we keep it, what your privacy rights are and how you can exercise them.

This privacy policy only applies to the personal data that we process as controller in relation to our services. It also applies when you visit our store, website, participate in competitions or use our products and services in any other way. The personal data of ex-customers and prospects are also treated and secured as well and carefully as possible, in accordance with this privacy policy

Processing of data and who is responsible for this?

By processing personal data we mean any processing of data that can identify you as a natural person. We process the personal data that you share with us: by telephone, in writing (for example when you fill in an online form, send us an SMS or e-mail, register for a competition or verbally.

  • Firstname & name
  • Address
  • Mail address
  • phone number

As the law provides, we do not process sensitive data such as data about your racial or ethnic origin, political opinions, sexual preferences and health.

WES’THETIQUE collects and processes this personal data for customer and order management (including customer administration, follow-up of orders / deliveries, invoicing, profiling and sending marketing and personalized advertising).

WES’THETIQUE is the controller of your personal data. This means that WES’THETIQUE determines the purpose and means for the processing of your personal data. We work hard to protect your personal data and privacy. Your data will not be resold to third parties.

We work hard to protect your personal data and privacy.

Your privacy rights

  • Right of access
  • Right to rectification of personal data
  • Right to erasure (the right to be forgotten)
  • Right to restriction of processing
  • Right to object to the processing of your personal data
  • Right to transferability of personal data (data portability)

How do I exercise my privacy rights? To exercise the above rights, the customer is asked to send an email to the following email address: info@westhetique.be.

How long do we keep your personal data?

We may not keep personal data longer than is necessary to achieve the purpose for which we collect it. The retention period can therefore differ per purpose, and can sometimes be very short. For example, in order to comply with our legal obligations (accounting and tax), we are obliged to keep your billing data for a maximum of 7 years) or due to the legal necessity to provide certain data (in particular your contract, invoices and correspondence in connection with complaints about this) as evidence in disputes, for up to 10 years after termination of your contract. These archived data are of course only accessible to a limited extent. After the applicable retention period (s), personal data will be deleted or anonymised.

Complaint

The customer has the right to submit a complaint to the Commission for the Protection of Privacy at commission@privacycommission.be.